Face Pro Instructions

How do I use the Face Pro?

  1. Apply your skincare product evenly on your skin.
  2. Long press the button for 2 seconds. The device should turn on.
  3. Press the button to choose your desired mode.
  4. Grasp Face Pro in your hand. Make sure your fingers are in contact with the metal ring, and your palm is in contact with the metal strip, otherwise Face Pro will not vibrate.
  5. Glide Face Pro upwards along your jaw and cheeks.

Only use the device on healthy, intact skin on the face and neck. Do not use the device in the following areas:

  • Breast/Chest
  • Larynx/Throat
  • Groin
  • Eyelids
  • Under brow bone

What is the recommended duration and frequency of use?

  • Use it for 3-5 minutes.
  • Three to four times a week for best results.

What is the purpose of each mode?

  1. CLEANSE (Green): Cleansing. Improves the appearance of toned jawline.
  2. EMS (Red): Anti-aging. Reduces appearance of wrinkles and fine-lines.
  3. HOT (Blue): Acne and inflammation. Reduces the appearance of adult acne, improving the appearance of radiant skin.

How long is charging, and how will I know if it's charged?

  • The package comes with a micro-USB to USB charging cable.
  • Charging should take about 2 hours, or whenever the battery indicator turns a solid red color, whichever comes first.
  • As with all electronics, please make sure to avoid over-charging it.

Can I use the Face Pro with other skincare products?

Absolutely. For best results, use it with your serum/moisturizer. Avoid getting water on it.

How do I clean the Face Pro?

Please avoid soaking or spraying water on it. You can use a slightly damp cloth/tissue to gently wipe the instrument head. Allow to air dry or wipe it with a clean, dry tissue.

How long does it take to see results? 

Many of our customers report seeing results in as little as 4 weeks, but individual results may vary. Consistency is key.

What is the purpose of each mode?

  1. CLEANSE (Green): Cleansing. Improve the appearance of toned jawline.
  2. EMS (Red): Reduce appearance of wrinkles and fine-lines.
  3. HOT (Blue): Reduce the appearance of adult acne, improving the appearance of radiant skin.

What are the safety measures?

While our products are generally safe for most people, it's always best to err on the side of caution. Do not use Face Pro if you have/are:

  1. Recent fillers/injections within the past 4-6 weeks.
  2. Pregnancy and breastfeeding
  3. Subdermal metal implants
  4. Do not use it over the center of your neck over the throat/thyroid
  5. Under the age of 18
  6. People with cardiac pacemakers, or electronic implanted devices.
  7. People subject to seizures
  8. People with cancer/tumors
  9. People receiving photosensitizing medications or have photosensitive skin.
  10. People with any skin condition, apart from mild to moderate acne.

Only use the device on healthy,intact skin on the face and neck. Do not use the device in the following areas:

  • Breast/Chest
  • Larynx/Throat
  • Groin
  • Eyelids
  • Under brow bone

Disclaimer: This product is designed for cosmetic use only and for individuals in good health. Any harmful consequence resulting from misuse, or application to other body areas, connection to improper voltage sources, dirty conductive solution, or any other improper applications is neither the responsibility of Blumene nor its affiliates. 

The information provided on this site is not intended to diagnose, treat, cure, or prevent any disease and should not be construed as medical advice. Results may not be typical.

Troubleshooting

If your Face Pro is not vibrating:

There are usually no issues with vibration. Most of the time, one of the following have occured:

  • Please make sure the device is fully charged (battery indicator will turn a solid red color once charged). Please unplug it after charging.
  • Please make sure there is no water on the device.
  • Please make sure your fingers are touching the metal induction ring.
  • Please make sure the protective plastic white cap is removed.


If you checked all of the above, please email us at support@blumene.com with a video.

If your Face Pro is not turning on:

There are usually never issues with turning on the device. Most of the time, it's because at least one of the following has happened. Please troubleshoot as below:

  • Make sure the device is fully charged (battery indicator will turn a solid red color once charged).
  • Make sure the device is unplugged.
  • Make sure the button was long pressed for 2+ seconds.

If you checked all of the above, please email us at support@blumene.com with a video.