After unplugging the Face Pro, long press the main button for about 2 seconds, and it should turn on.

Blumene Face Pro 2.0: 3 hours or until the light turns a solid blue color (stops blinking). As with all electronics, please make sure to avoid over-charging it.

Blumene Face Pro 1.0: Two hours or until the battery indicator turns a solid red color (stops blinking). As with all electronics, please make sure to avoid over-charging it.

Five minutes each time, three to four times a week for best results.

Absolutely. For best results, use it with your serum/moisturizer. Avoid getting water on it.

Please avoid soaking or spraying water on it. You can use a sllightly damp cloth/tissue to gently wipe the instrument head. Allow to air dry or wipe it with a clean, dry tissue.

Most of our skincare tools are gentle enough to use on sensitive skin, but we always recommend doing a patch test first to see how your skin reacts. If you experience any irritation or discomfort, discontinue use immediately and consult with your dermatologist.

Absolutely. All of our products are 100% cruelty-free and never tested on animals.

Our skincare tools are designed to address a variety of skin concerns, including wrinkles, fine lines, blemishes, acne, dark circles, and puffiness. Our LED Light Therapy Mask is especially used for reducing the signs of aging, killing acne-causing bacteria, preventing breakouts, and healing sun damage.

Due to limited data, we do not suggest using this in pregnancy. We recommend consulting with your healthcare provider before using any new skincare products. While our products are generally safe for most people, it's always best to err on the side of caution when it comes to your health and the health of your baby.

Many of our customers report seeing results in as little as 4 weeks, but individual results may vary. Consistency is key.

Yes, our skincare tools are designed to work in conjunction with your existing skincare routine.

We do not recommend using this product if you have/are:

1. Recent fillers/injections within the past 4-6 weeks
2. Pregnancy
3. Subdermal metal implants, including metal dental fillings
4. Do not use it over the center of your neck over the throat/thyroid
5. Under the age of 18
6. People with cardiac pacemakers, or electronic implanted devices.
7. People subject to seizures
8. People with cancer/tumors
9. People receiving photosensitizing medications or have photosensitive skin.
10. Sensitive skin
11. People with a history of any skin condition, apart from mild to moderate acne.

Only use the device on healthy,intact skin on the face and neck. Do not use the device in the following areas:

• Breast/Chest
• Larynx/Throat
• Groin
• Eyelids
• Under brow bone

Similar to any product, if you experience any irritation, redness, or rash, discontinue use immediately and consult with your healthcare professional.

Disclaimer: Always discuss with your medical professional before trying any product. This product is designed for cosmetic use only and for individuals in good health. It is intended for use on the face and neck (except for throat/thyroid area). Any harmful consequence resulting from misuse, or application to other body areas, connection to improper voltage sources, dirty conductive solution, or any other improper applications is neither the responsibility of Blumene nor its affiliates. 

The information provided on this site is not intended to diagnose, treat, cure, or prevent any disease and should not be construed as medical advice. Results may not be typical.

Red light: 620-625 nm

Green light: 520-525nm

Blue light: 460-465nm

Blumene Face Pro 2.0:

As mentioned in the manual, please make sure your finger/thumb is in contact with the upper metal plate. This will activate the vibration/microcurrent upon contact with the face.

Blumene Face Pro 1.0:

Please make sure that when you're holding the device, your fingers are touching the metal ring, and your hand is in contact with the metal strip, otherwise the vibration will not work.

If the above doesn't work, send a video to support@blumene.com

You can purchase it here: https://blumene.com/cable